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Self-pacedUX/UI

Part of UX/UI Professional Certificate

User research methods

Apply user interviews, surveys, usability testing, and basic analytics to gather and synthesize actionable user needs that inform design decisions.

~21.9 hours9 modulesFoundational

Custom pricing for your team's size — get a quote in 24 hours

At a glancePart of UX/UI Professional Certificate

Total learning~21.9 hrs

Modules9

LevelFoundational

FormatSelf-paced online

Get pricing for your team

Typical quote turnaround: 24 hours

Course overview

Apply user interviews, surveys, usability testing, and basic analytics to gather

Apply user interviews, surveys, usability testing, and basic analytics to gather and synthesize actionable user needs that inform design decisions. Across 9 hands-on modules, your team works through assess your user research, the course overview, practice effective user interviews and more.

Assess Your User Research The Course Overview Practice Effective User Interviews Ethical Considerations in User User Analytics for Insights

By the end of this course

Skills your team applies on the job

Assess Your User Research Methods Skills

Explore the Course Overview

Practice Effective User Interviews

Understand Ethical Considerations in User Research

Leverage User Analytics for Insights

Master User Surveys

Curriculum

Modules in this course

9 modules take your team through the full process from start to finish.

One course in the

UX/UI Professional Certificate

View program

Module list9 modules · ~21.9 hours

Assess Your User Research Methods Skills

Synthesize a complete research strategy, evaluating the application of diverse research methods and justifying actionable design recommendations based on gathered user data.

~2.75 hrs

Explore the Course Overview

Design more intelligent, user-centered web experiences.

~0.08 hrs

Practice Effective User Interviews

Plan user interviews by formulating clear questions, establishing rapport, and capturing meaningful insights to inform design decisions.

~3.08 hrs

Understand Ethical Considerations in User Research

Evaluate ethical dilemmas in research scenarios and implement practices that protect user privacy, consent, and wellbeing.

~2.83 hrs

Leverage User Analytics for Insights

Apply basic analytics tools and techniques to uncover usage patterns that guide evidence-based design decisions.

~2.58 hrs

Master User Surveys

Create user surveys by selecting appropriate question types and sampling strategies.

~2.42 hrs

Plan and Run Usability Tests

Conduct usability tests by designing scenarios, facilitating sessions, and interpreting user performance metrics.

~2.75 hrs

Synthesize User Research Findings

Integrate qualitative and quantitative research data by organizing, prioritizing, and presenting findings.

~3.08 hrs

Learn User Research Fundamentals

Describe the core principles and purpose of user research.

~2.33 hrs

How the course works

Learn by doing, in real tools

Every module blends short video lessons, readings, and hands-on exercises — then applied projects prove the skill and assessments confirm mastery.

Learn · video & readings

Practice · hands-on

Apply · real projects

Assess · role checks

How work is graded

Practice is auto-checked

Instant right/wrong feedback as learners go.

Projects are human-graded

Reviewed by instructors with written feedback.

Assessed against the role

Live assessments confirm real job readiness.

Who this is for

Built for the people already on your team

Designed for employees ready to move into a new role — no prior experience needed. It's a foundational course within UX/UI Professional Certificate. Great fit for roles like Retail associate, customer service representative and cashier.

Great fit for roles like

Retail associatecustomer service representativecashier

No prior experience required

Time commitment

A focused course, on your team's schedule

Fully self-paced — learners fit study around their working week and move at a pace that fits the team.

~21.9

hours of learning

Guided, hands-on training per learner in this course.

modules

From start to finish.

5-10

hours per week

A sustainable pace, flexible by learner.

A mentor supporting a learner at a laptop

What sets it apart

Real human support — not just videos

Where most online learning leaves people to figure it out alone, live help is woven through every module. That's what drives completion, not just enrollment.

Tutoring— On-demand subject help the moment a learner gets stuck.

Live assessment— Skills checked against real role expectations, not just quizzes.

Human-graded work— Projects reviewed by people, with actionable feedback.

Coaching— An academic coach keeps each learner on pace to finish.

Get team pricing

Custom pricing, built around your team

Pricing depends on your team size and enterprise needs — so the fastest way to an accurate number is a quick conversation. Tell us a little about your team and we'll send a tailored quote.

Get a quote in 24 hours — no lengthy sales process

Volume pricing that scales with your team's size

Take this course on its own or the full UX/UI Professional Certificate

Talk to our team

Part of a program

UX/UI Professional Certificate

This is one of 10 courses in the full pathway.

10 courses62 modules~145.2 hrs~6 months

View full program Get team pricing

Questions

Frequently asked

Pricing is customized to your team's size and rollout needs, so we quote per organization rather than list a single price. Request a quote and we'll send an accurate number within 24 hours.

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